var kiloboaturl="http://www.imcaller.com/images/";    
var kilo_boat_globalUrl="http://webchat.imcaller.com";
var kilo_boat_servletUrl="http://webchat.imcaller.com";
var kilo_boat_listpersons="89895,客服$zhisouserver,智搜客服,:service1,智搜咨询,face/001.gif:zhisoukefu,数据修改,face3/006.jpg";
var kilo_boat_workgroup='zhisouserver_wg@workgroup.imcaller.com';
var kilo_boat_domain='imcaller.com';
var company='智搜共享客服中心';
var directWebchatUrl="http://www.imcaller.com";
var kilo_boat_InvitationMsg = "";
var kilo_boat_agentlist="zhisouserver;service1;zhisoukefu";
if(kilo_boat_InvitationMsg == ""){
    kilo_boat_InvitationMsg = "客服人员邀请您对话，您是否接受？";
}
var kilo_boat_isfree=0;
var kilo_boat_logo="";
var kiloboat_onlinestate=new Array({depart:"$89895",isonline:"0"},{depart:"zhisouserver",isonline:"0"},{depart:"service1",isonline:"0"},{depart:"zhisoukefu",isonline:"0"})
function PanelSDK(companyID)
{
	this.webChatUrl=directWebchatUrl+"/webchat.aspx?";
	this.domain=kilo_boat_domain;

	this.getStatusOfWorkgroup=function()
	{
		    var isOnline=0;
			if ( typeof kiloboat_onlinestate!="undefined" )
			{
				for(var i=0;i<kiloboat_onlinestate.length;i++)
				{
					if(kiloboat_onlinestate[i].isonline=="1")
					{
						isOnline =1;
						break;
					}
				}
			}
			return 	 isOnline;

	}
		 
	this.getStatusOfQueue	=function(queueName)
	{
		var queueid=this.getQueueIDByName(queueName);
		if(	 queueid==-1)
		{
			return -1;
		}
		var isOnline=this.getStatusOfOperator("$"+queueid);
		return isOnline;

	}
	this.getStatusOfQueueID	=function(queueid)
	{
		var isOnline=this.getStatusOfOperator("$"+queueid);
		return isOnline;

	}
	
	this.getStatusOfOperator=function(operaterID)
	{
		var isOnline=-1;
			if ( typeof kiloboat_onlinestate!="undefined" )
			{
				for(var i=0;i<kiloboat_onlinestate.length;i++)
				{
					if(kiloboat_onlinestate[i].depart.toLowerCase()==operaterID.toLowerCase())
					{
						if(kiloboat_onlinestate[i].isonline=="1")
						{
								isOnline =1;
						}
						else
						{
							  isOnline=0;
						}
						break;
					}
				}
			}
			return 	 isOnline;
	}

	this.getOperatorIDByName=function(operatorName)
	{
		var persons=kilo_boat_listpersons.split(";");
		for(var i=0;i<persons.length;i++)
				{
				var grouppers=persons[i].split("$");			  
				var departinfos=grouppers[1].split(":");
			
				for(var j=0;j<departinfos.length;j++)
					{	 
					    var optinfos= departinfos[j]. split(",");
						 if(optinfos[1].toLowerCase()==	operatorName.toLowerCase())
						{
							 return  optinfos[0];
							 break;
						}
					}
				}
				return -1;

	}
	
	this.getQueueIDByName=function(queueName)
	{
		var queueid=-1;
		var persons=kilo_boat_listpersons.split(";");
		for(var i=0;i<persons.length;i++)
				{
				var grouppers=persons[i].split("$");			  
				var departinfos=grouppers[0].split(",");
				if(departinfos[1].toLowerCase()== queueName.toLowerCase())
					{
						  queueid=departinfos[0];
						  break;
					}
				}
		return queueid;
	}
	
	this.getQueueIDByoperatorID=function(operatorID)
	{
		var persons=kilo_boat_listpersons.split(";");
		for(var i=0;i<persons.length;i++)
		{
				var grouppers=persons[i].split("$");			  
				var departinfos=grouppers[1].split(":");
			
				for(var j=0;j<departinfos.length;j++)
					{	 
					    var optinfos= departinfos[j]. split(",");
						 if(optinfos[0].toLowerCase()==	operatorID.toLowerCase())
						{
							 return  grouppers[0].split(",")[0];
							 break;
						}
					}
				}
				return -1;
	}

	this.startChatWithWorkgroup=function()
	{
		var url=this.webChatUrl+"workgroup="+escape(companyID)+"&username="+kilo_boat_cid;
		  this.opentChatWin(url);
	}
	 
	this.startChatWithQueue=function(queueName)
	{
		var queueid=this.getQueueIDByName(queueName);
		if(	 queueid==-1)
		{
					return -1;
		}
		var url=this.webChatUrl+"workgroup="+escape(companyID)+"&username="+kilo_boat_cid+"&queue="+queueid;
		if(typeof(kilo_boat_automation)!="undefined")
		{
		url+="&automation="+kilo_boat_automation;
		}
		  this.opentChatWin(url);
		  return 0;

	}	 
	
	this.startChatWithOperator=function(operatorID)
	{
		var queueid=this.getQueueIDByoperatorID(operatorID);
		 if(queueid==-1)
		{
			 return -1;
		}
		var url=this.webChatUrl+"workgroup="+escape(companyID)+"&username="+kilo_boat_cid+"&agent="+operatorID+escape("@"+this.domain)+"&queue="+queueid;
		if(typeof(kilo_boat_automation)!="undefined")
		{
		url+="&automation="+kilo_boat_automation;
		}
		  this.opentChatWin(url);
		  return 0;
	}

	this.opentChatWin=function(url)
	{
		var left=screen.width/2-280;
		var top=screen.height/2-225;
		var winhandle=window.open(url,'win','width=560,height=450,left='+left+',top='+top+',resizable=0,scrollbars=0,status=no,toolbar=no,location=no,menu=no')	;
		winhandle.focus();
	}
	this.getQueueArray=function()
	{
	    var Qarr = new Array();
	    
	    var persons=kilo_boat_listpersons.split(";");
	    for(var i = 0 ; i < persons.length ; i++)
	    {
	        var groups=persons[i].split("$");
		    var group=groups[0].split(",");
		    var online=this.getStatusOfQueueID(group[0]);
		    if(online!=-1)
	          Qarr.push({id:group[0],name:group[1]})
	    }
	    return Qarr;
	}
	
	this.getUserArray=function()
	{
	     var Uarr = new Array();
	     var persons=kilo_boat_listpersons.split(";");
	     for(var i = 0 ; i < persons.length ; i++)
	     {
	         var groups=persons[i].split("$");
		     var group=groups[0].split(",");
		     var users = groups[1].split(":");
		     for(var j = 0; j < users.length ; j++)
		     {
		        var user = users[j].split(",");
		        var online=this.getStatusOfOperator(user[0]);
		        if(online!=-1)
	              Uarr.push({qid:group[0],id:user[0],name:user[1]})
	         }
	     }
	     return Uarr;
	  }
	this.getUserByQueueIDArray = function(Qid){
	    var Uarr = new Array();
	     var persons=kilo_boat_listpersons.split(";");
	     for(var i = 0 ; i < persons.length ; i++)
	     {
	         var groups=persons[i].split("$");
		     var group=groups[0].split(",");
		     if(group[0] == Qid)
		     {
		         var users = groups[1].split(":");
		         for(var j = 0; j < users.length ; j++)
		         {
		            var user = users[j].split(",");
		            var online=this.getStatusOfOperator(user[0]);
		            if(online!=-1)
	                  Uarr.push({qid:group[0],id:user[0],name:user[1]})
	             }
	             return Uarr;
	         }
			
	     }
	     return Uarr;
	}
	
	//获取用户状态
    this.onlineStatus = function(lineValue)
    {
	    var lineStatus = new Array("离线","在线","离开","忙碌");
	    return lineStatus[lineValue];
    }

}
   
window.panelSDK=new PanelSDK(kilo_boat_workgroup);
document.write("<script type='text/javascript' src='"+directWebchatUrl+"/js/commonchat.js'><\/script>");
document.write("<script type='text/javascript' src='"+directWebchatUrl+"/js/cookieoperate.js'><\/script>"); 
document.write("<script type='text/javascript' src='"+directWebchatUrl+"/js/sentmsg.js'><\/script>");  
document.write("<script type='text/javascript' src='"+directWebchatUrl+"/js/confirmdiv.js'><\/script>");